PUBLIC NOTICE: Our services will be moving online from the 6th January 2021

Effective from the 6th January 2021, The High Commission for the Republic of Rwanda to the UK will be moving its services online in light of the national lockdown announced by the UK Government.

We encourage Rwandan citizens residing in the UK, Ireland or Malta to follow all local safety measures to stay safe and to prevent the spread of COVID-19.

General Enquiries
Our telephone lines will remain open. Please call +44 (0)20 7224 9832 and select the extension you require 1. Visas, legalisation and documents. 2. Progress on a consular application. 3. High Commissioner’s Office. 4. Media & Communications. 5. Education and Commonwealth. 6. Finance. 7. Anything else.

Please email for general enquiries, for the office of the High Commissioner and for media enquiries.

Please also check our social media for updates and feel free to direct message us on Facebook, Twitter and Instagram – @RwandaInUK.

Consular Office
We encourage all those who require consular services to access them online or to contact us over email or by phone.

Please only use the postal service for sending documentation once you have notified us by email that you will be posting documentation to the High Commission.

For Visas, please apply online at or use the Visa on arrival service.

Please do not visit the High Commission. Biometric Capturing appointments will only take place if they are urgent. For the appointment to be confirmed you will need to email or phone the High Commission to provide the urgent nature of your request. Once this has been confirmed you can book a Biometric Capturing appointment here.

For any other consular service please email or call +44 (0)20 7224 9832 and select Option 1.